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Contacting the Social Security Administration

Dealing with agencies and administrations is never easy, and trying to do it from overseas only complicates matters!

One example is needing to contact the Social Security Administration for help in obtaining a Social Security number, creating or managing a personal Social Security account, changing your information on file with the SSA, etc.

Two of the most common questions that come up relating to Social Security are how to obtain a SS number and how to create an online account to manage personal and payment information.

First, you need to know that without a valid US address, you cannot create an online "My Social Security Account". This is due to official guidelines that cannot, at this time, be changed. A personal account like this is not, however, essential to conducting business with the Social Security Administration.

If you already have an account, you can manage it from overseas, and if you do not have one, Federal Benefits Units are there to help!

They can not only answer your questions but also carry out the operations that you are unable to perform in the absence of your own "My Social Security Account".

We are pleased to announce that the Baltimore office of the SSA has provided us with contact information for every one of its Federal Benefits Unit offices around the world, listing the cities and regions served by each.

You can now easily find the FBU office tasked with helping you. Be sure to look at the entire list of "countries served by FBUs" and then to find the email address for the office serving your city/country.

Questions? Write to  and we will try to find the answer!

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